Shipping policy

Shipping Policy

Welcome to AYESHA SMITH! We are dedicated to providing a smooth, transparent, and reliable global fulfillment experience for all our online shoppers.

1. Universal Free Delivery Service
We maintain a completely clear checkout process free from unexpected freight charges or hidden costs.
* 100% Free Shipping: Standard global shipping is fully sponsored by us across all supported international destinations.

2. Order Handling & Warehouse Fulfillment
* Orders undergo identity verification, stock reservation, and secure protective packaging within 1 to 3 business days prior to carrier handover.
* An automated dispatch confirmation containing your package's active tracking credentials will be delivered to your email address as soon as shipment occurs.

3. Estimated Shipping Timeframes
We partner with established international transit networks to manage your order delivery:
* Primary Destination Zones (USA, Canada, UK, Australia, Europe, etc.): Estimated 7 to 15 business days.
* Secondary Logistics Zones: Estimated 7 to 20 business days.

Please Note: Stated delivery timeframes are standard estimates and cannot be guaranteed. Regional customs clearance holds, severe weather events, or local carrier peak volume may influence overall transit times.

4. Real-Time Tracking & Shipment Audit
* Following fulfillment, a distinct tracking reference code and lookup tool will be emailed to your registered contact address.
* Global logistics carrier networks typically require 24 to 48 hours to update active movement status after initial label creation.

5. Customs Duties & Import Tax Disclaimer
* AYESHA SMITH operates under standard international trade terms (DDU) and assumes no liability for customs holds, import tariffs, or border clearance charges.
* All mandatory import duties, regional VAT, GST, or entry fees determined by destination postal authorities remain the recipient's exclusive responsibility.

6. Missing Consignments & Damage Protocol
* If your parcel is declared lost in transit by the carrier or arrives with damaged contents, please contact our support team promptly at DaleWard350373@outlook.com.
* Kindly keep all original packaging materials intact and submit clear photographs of the damaged items so our support specialists can assist you efficiently.